Shipping Policy

Last updated: 1 November 2026

Where we deliver

We deliver Australia-wide to residential and business addresses.

Delivery times

Orders are usually delivered within 7–14 business days of order confirmation. Delivery times are estimates and may be longer for regional and remote areas, during public holidays, or due to courier delays outside our control. If your order is urgent, please contact us before ordering.

Shipping costs

Shipping is calculated at checkout based on your delivery state. Orders over $500 (inc. GST) qualify for free shipping.

Tracking

Where available, tracking details will be emailed to you once your order has been dispatched.

Damaged or missing items

Please check your order on arrival. If anything is damaged, leaking or missing, contact us as soon as possible with your order number and photos so we can arrange a replacement or refund. Do not use product from a damaged or leaking container.

Contact

Eccosafe (ABN 90 674 252 718)
Email: info@eccosafe.com.au · Phone: 0418 800 085