Privacy Policy

Last updated: 1 November 2026

Eccosafe respects your privacy. This policy explains how we collect, use and protect your personal information.

What we collect

When you place an order, create an account or contact us, we collect your name, email address, phone number, billing and delivery addresses, and order details. We also collect basic website usage data through cookies and analytics tools.

Payments

Payments are processed by third-party payment providers. We do not see or store your full card details.

How we use it

To process and deliver orders, provide customer support, send order-related emails, meet our legal and tax obligations, and improve our website. We only send marketing emails if you have opted in, and you can unsubscribe at any time.

Who we share it with

Only with service providers who help us run the business, such as couriers, payment providers, website hosting and email services, and where required by law. We do not sell your personal information.

Cookies

Our website uses cookies to keep your cart working and to understand how the site is used. You can disable cookies in your browser, but some features may not work.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us.

Complaints

If you have a privacy concern, contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Eccosafe (ABN 90 674 252 718)
Email: info@eccosafe.com.au · Phone: 0418 800 085